Privacy Policy

Last updated: May 25, 2026

JEEMA Web Solutions Private Limited ("JEEMA", "we", "us", or "our") operates the website jeema.one and the JEEMA all-in-one business application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our Service, including when you connect social accounts such as Facebook or Instagram through Meta platforms, and when you make or receive payments through integrated payment gateways.

1. Information we collect

1.1 Information you provide

• Account details: name, email address, phone number, business name, and password.
• Billing and subscription information (billing name, email, phone, transaction references). Card, UPI, and netbanking payments are processed by licensed payment partners such as Razorpay, Cashfree, or Stripe. JEEMA does not store full card numbers or CVV on our servers.
• Content you create in the Service: websites, pages, marketing campaigns, CRM records, and messages.
• Support communications you send to us.

1.2 Information collected automatically

• Device and log data: IP address, browser type, pages visited, timestamps, and referral URLs.
• Cookies and similar technologies used for authentication, security, and analytics.
• Usage data about features you use within the dashboard.

1.3 Information from third-party platforms

When you connect Facebook, Instagram, LinkedIn, WhatsApp, or other integrations, we receive information authorized by you through that platform's permissions, which may include:

• Profile identifiers, page or account names, and profile images.
• Access tokens required to publish content or read insights on your behalf.
• Page insights, post performance metrics, and webhook events related to your connected assets.
• Lead or messaging data where you enable those features.

We only request permissions needed to provide the features you activate. You can disconnect integrations at any time from your JEEMA account settings.

2. How we use information

• Provide, operate, and improve the Service.
• Authenticate users and maintain account security.
• Publish and schedule social content you request.
• Send service-related notices, support responses, and optional product updates.
• Comply with legal obligations and enforce our Terms.
• Detect fraud, abuse, and technical issues.

3. Legal bases (where applicable)

Depending on your location, we process personal data based on contract performance, legitimate interests in operating and securing the Service, consent (for example when connecting social accounts), and legal obligations.

4. How we share information

We do not sell your personal information. We may share data with:

• Service providers that host infrastructure, send email or SMS/WhatsApp messages, process payments (including Razorpay Payments India Pvt. Ltd., Cashfree Payments India Pvt. Ltd., and Stripe), or provide analytics—under confidentiality obligations and applicable data-processing terms.
• Platforms you connect (such as Meta, Google, or LinkedIn) when you direct us to publish or sync data.
• Legal authorities when required by law or to protect rights, safety, and security.
• Business transfers in connection with a merger, acquisition, or asset sale, with notice where required.

5. Data retention

We retain personal information while your account is active and as needed to provide the Service, resolve disputes, and meet legal requirements. You may request deletion of your account data subject to applicable law and legitimate business needs (such as billing records).

6. Payment information

When you pay for a JEEMA subscription or when an end-customer pays a business using JEEMA-enabled checkout on a merchant store:

• Payment collection is handled by the payment gateway you or the merchant selects (for example Razorpay or Cashfree).
• We receive transaction status, order or invoice references, amounts, and limited customer contact details needed to confirm the order.
• We do not store primary account numbers (PAN), CVV, or UPI PIN. Such data is entered directly on the payment partner's secure pages.

Each payment partner's privacy policy applies to payment data they process. We encourage you to review Razorpay and Cashfree privacy notices on their websites.

7. Security

We use administrative, technical, and organizational measures designed to protect personal information, including encryption in transit (HTTPS), access controls, and monitoring. No method of transmission or storage is completely secure.

8. Your rights and choices

Depending on applicable law, you may have the right to access, correct, delete, restrict, or object to certain processing of your personal data, and to withdraw consent where processing is consent-based.

To exercise these rights, contact us at contact@jeema.one. We will respond within a reasonable time.

Meta/Facebook data: For data obtained through Facebook Login or Instagram, you may also manage permissions in your Facebook Settings → Apps and Websites, or request deletion as described in Section 8.

9. Data deletion requests

You may request deletion of personal data associated with your JEEMA account by emailing contact@jeema.one with the subject "Data Deletion Request" and the email address linked to your account. We will verify ownership and delete or anonymize data within 30 days unless retention is required by law.

If you connected Facebook or Instagram, removing JEEMA in your Meta account settings will revoke our access tokens. You may still email us to delete remaining account data stored on JEEMA servers.

10. Children's privacy

The Service is not directed to individuals under 18. We do not knowingly collect personal information from children. Contact us if you believe a child has provided data and we will delete it.

11. International transfers

Your information may be processed in India and other countries where we or our providers operate. We take steps designed to ensure appropriate safeguards where required.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes may be communicated by email or in-app notice.

13. Contact us

JEEMA Web Solutions Private Limited
Email: contact@jeema.one
Website: https://jeema.one