Shipping & Delivery Policy

Last updated: May 25, 2026

This Shipping and Delivery Policy describes how products and services are delivered when you use JEEMA Web Solutions Private Limited ("JEEMA") at jeema.one.

1. JEEMA platform (software)

JEEMA is a cloud-based software service. There is no physical shipment for platform access.

• After successful registration and payment (if applicable), your account is activated digitally, usually within minutes.
• Login credentials and access are delivered via email and the JEEMA dashboard at jeema.one/login.
• Support is provided online via email and in-app help.

2. Merchant online stores

If you operate an online store built with JEEMA, you are responsible for shipping physical goods or delivering services to your customers. You must display accurate delivery timelines, shipping charges, and service areas on your store.

JEEMA does not warehouse, pack, or courier products sold by merchants unless separately agreed in a written logistics partnership.

3. Digital goods and downloads

Merchants selling digital products through JEEMA-enabled checkout should deliver files or access links promptly after payment confirmation, as configured in their store settings.

4. Delivery issues

For JEEMA subscription access issues, contact contact@jeema.one. For orders placed on a merchant's JEEMA store, contact that merchant directly using the contact details on their website.

5. Contact

JEEMA Web Solutions Private Limited
Email: contact@jeema.one